Drew Sanocki

Growth Hacks for Ecommerce Executives
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Introducing: Customer Value Optimization, The Formula for Epic Growth

Customer Value Optimization

Here it is.

One week ago I alluded to the fact that after running a business for eight years and now consulting for businesses ranging from startups to billion-dollar companies, I’ve observed the exact same strategy leading to significant profitable growth at company after company.

Note the word “strategy”: this isn’t about tactics — not an SEO hack or an optimized sales funnel or what time of day to send emails. And it’s not some platitude like “the customer is always right” or “it’s better to retain customers than to acquire them”.

No, this is a strategy — an approach that I think comes as close to a universal approach to growth as any I’ve seen. [click to continue…]

I Need Your Advice (Please)!

UWS Lobsters

We had some killer lobsters on the roof the other day — one nice part of the summer I forgot to mention

OK I’ve gotten a lot of flack for the cliffhanger at the end of my last post. My bad. It’s just that I spent a fair amount of time this summer doing diligence on a couple viral news sites, and it really drove home the importance of headlining and open knowledge loops to increasing click thru rates. [click to continue…]

OK, Who Else Wants To Know Why I’ve Been AWOL?

OK, Who Else Wants To Know Why I’ve Been AWOL? thumbnail

Hi — remember me?

Drew. . . Drew Sanocki. You know, the guy who started writing about ecommerce on this very blog, oh, a year ago. The guy who was starting ecommerce companies back when Diapers.com was in diapers…

Yes, that guy.

So my last post was in March, 2014.  Five months ago.

I’m really blown away by how many of you noticed my absence, by the way.  Like, one person total.  Seriously.  And that was my virtual assistant, who only realized last week that I had stopped posting.

Well it’s good to know I am beloved by my audience.

So What Happened?

[click to continue…]

30+ Retail Experts Reveal The Biggest Opportunities in Ecommerce Right Now (Part 2 of 2)

30+ Retail Experts Reveal The Biggest Opportunities in Ecommerce Right Now (Part 2 of 2) thumbnail

This is Part Two (“The Deuce”) of a series I began last week (for more background on that series please revisit Part One). In the series I have asked all the smart ecommerce veterans I know what they see as the biggest opportunity in 2014.

Part One compiles answers from everyone-but-operators. Part Two (this post) compiles answers from the ecommerce operators themselves. [click to continue…]